Nick McCormick 2007-09-24
2 of 3 people found the following review helpful:
Although this was written quite a few years ago, the basic truths outlined in this book remain as pertinent today as then. The two authors set out to find the basic characteristics of excellent companies and they came up with the following:
1) A bias for Action - Intelligent companies experiment rather than debate.
2) Close to the Customer - Service and quality obsession from top to bottom.
3) Autonomy and entrepreneurship - The key for big companies - Act small.
4) Productivity through people - Treat people like adults.
5) Hands on, value driven - Find a common cause and sustain it.
6) Stick to the knitting - Build on things you know.
7) Simple form, Lean Staff - Best if manager can control all aspects of the business.
8) Simultaneous loose - tight properties - Flexible to maximize autonomy. Tight on values.
To this day, Tom Peters continues to trumpet the mantra of simplicity and innovation. Many others have jumped on board. Unfortunately far too many still can't get it right.
Nick McCormick - Author, Lead Well and Prosper: 15 Successful Strategies for Becoming a Good Manager
